Pro Product Specialist - Field Pro

Pro Product Specialist - Field Pro

Join the Pro Product Excellence team at ServiceTitan to influence continued success and help shape the future of the service industry. You will manage and develop a portfolio of residential and commercial service companies, driving revenue and customer success.

What you’ll do

• Manage a book of business in partnership with ServiceTitan Customer Success Managers, focused on driving Pro Product success, retention, and return on investment.
• Analyze product adoption data and account trends related to Pro Products to identify actionable insights, customized solutions and potential risks.
• Evolve and diversify your Pro Product knowledge enabling you to handle a variety of customer questions and assess product fit.
• Cultivate a strong partnership with the Pro Implementation and Pro Account Management team, providing feedback on onboarding, product utilization and opportunities across tenants. ...