Problem Management Lead: RCA & Incident Insights

Broadridge Financial Solutions is seeking a Senior Problem Manager in Makati, Philippines to enhance the management of incidents and problems. The role involves ensuring thorough documentation and providing preventive actions to improve processes across teams.

The ideal candidate will possess strong analytical and communication skills, and experience in IT support or operations is valuable. This position promotes collaboration across functions and is perfect for individuals who enjoy detailing patterns and summarizing findings.