Process Assistant (Learning & Development), Operational Excellence

Drive operational excellence through people development.
We are seeking a passionate and experienced Process Assistant (Learning & Development) Trainer to join our Operational Excellence team within Store Operations.
As a Trainer in this role, you will be responsible for driving training excellence across SG Operations while supporting continuous improvement initiatives and transformation programs.
This is an exciting and dynamic role where you will not only develop associate capabilities but also contribute to operational excellence programs, process optimization, and change management initiatives that drive measurable business impact.

Key job responsibilities
- Conduct engaging training sessions for new hires and existing associates across all operational process paths
- Monitor training compliance across the region and maintain accurate training records
- Keep training materials current and aligned with operational standards and process changes