Job Description
Role: Process Executive – English Speaker (Contract)
Location: KL, Malaysia (Onsite)
Experience: 0-2 Years
24/7 Project
Preferred Immediate Joiners or short notice Period
Project Process Description:
The project involves identifying fraudulent users/transactions by analyzing the purchase pattern of the business' customers to eliminate fraud for one of the Largest Technology giants. As part of the contractual obligations, the client expects the team to follow certain policy guidelines, meet stringent TAT, Productivity and a minimum monthly average quality requirement of 99%.
Candidate Qualification:
Graduate or Diploma (Preferably in Finance/ Commerce)
Core Competencies:
- Excellent written, reading & spoken communications skills in Required Language
- Good Cognitive, Logical & Analytical skills
- Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)
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