Process Improvement Analyst

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Duties and Responsibilities below are applicable for both in-office-based and telework based employees:
• Understand Meritain Health Business Strategy and managed care direction.
• Uphold the Meritain Health and Sagility Core Values at all times
• Utilize and be familiar with current system functions, applications and enhancements.
• Maintain a high level of professionalism towards peers and customers at all times
• Maintaining the highest level of integrity with the information used and divulged in calls or corresponden...