Process Improvement Lead - Pawnshop Ops

A management service firm is looking for a Business Process Officer based in Pasig, Philippines. The role involves analyzing and improving operational workflows within the pawnshop to ensure compliance and customer satisfaction. Candidates should have a Bachelor's degree in a relevant field and ideally possess 2–3 years of experience in pawnshop operations or similar areas. Responsibilities include developing SOPs and preparing performance reports. Strong understanding of risk management is also essential. Competitive salary offered.
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