Process Improvement Officer

Key Responsibilities:

• Review and analyze existing processes, workflows, and procedures across departments

• Identify process gaps, inefficiencies, risks, and areas for improvement

• Develop, document, and update standard operating procedures (SOPs)

• Recommend process improvements to improve efficiency, quality, and cost control

• Coordinate with department heads in implementing approved process changes

• Facilitate process mapping, flowcharting, and documentation sessions

• Monitor the effectiveness of implemented improvements and track results

• Prepare reports, findings, and recommendations for management

• Ensure alignment of processes with company policies, controls, and compliance requirements

• Support continuous improvement initiatives and operational excellence programs

• Promotes and applies the Kaizen principl...