Process Improvement Officer

BASIC FUNCTIONS:

• Interact with Internal clients for understanding Key business Priorities and Opportunity identification.
• Needs Excellent Client Communication Skills
• Direct the identification of gaps and Transformation improvements in the various processes
• Develop and Execute Key Process Excellence, Automation & Digital Transformational Project Roadmaps for the aligned businesses to deliver contractual/non contractual productivity, customer experience and other P&L impacts, as agreed with the business
• Green Belt Level – Medium to High Impact Projects – Lean Six Sigma, Automation, Transformation
• Provide innovative leadership driving quality performance, automation projects
• Ensure the use of problem solving and root cause analysis where necessary
• Lead Value stream Mapping and Problem Solving & Ideation Workouts with the aligned businesses
• Monitor & audit the deployed processes for effectiveness & effic...