Process Manager

Process ManagerScotiabankTorontoRequisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.This role oversees the Incident and Problem Management processes to ensure that these processes are executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.• Create and maintain documentation• Training• Governance• Process analysis• Work with business stakeholders, platform team and representatives from CIO areas to identify and document process improvements.• Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives the appropriate level of priority• Process Ownership/Continuous improvement• Leadership• People and non-people leadership skills• Reporting & Analytics design• KPIs, Metrics• Project work / leadership...