Process Program Manager

**Overview**

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy.

Microsoft Enterprise Direct Solutions, within Microsoft Business Operations, provides direct and centralized operations services for Strategic Direct customers to transact with Microsoft. We are accountable to design and executing transactional services across the Agreement customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing world class Customer experience. We are looki...