Process Transformation Lead (Automation & AI)

Position Summary

The Process Transformation Lead partners with leaders across Revenue (Sales, Sales Engineering, Marketing, and Sales Operations) to design, lead, and measure the end-to-end optimization of business processes. The role is responsible for establishing and operating a structured methodology that combines process excellence, analytics, and technology (including AI and automation) to deliver measurable improvements in productivity, cycle time, decision quality, and business outcomes. The Process Transformation Lead is expected to lead the full lifecycle of process improvement initiatives – from discovery and diagnosis through design, implementation, and post‑launch measurement – and to support the governance, frameworks, and feedback mechanisms that allow the organization to continuously evolve how work is done.

Primary Responsibilities

• Lead the end‑to‑end lifecycle of process transformation initiatives across Revenue functions, including...