Procure to Pay Team Leader

Overview

The firm has been in the Philippines for more than 88 years. They offer computer systems and technical-support business services and aim to provide consulting services to help businesses with strategy, technology implementations, and operational optimization.

Position

Procure to Pay Team Lead

Working Schedule

Night Shift | Monday to Friday

Salary

Php 44,000 - Php 51,000

Benefits

• HMO
• 13th Month Pay
• Leave Credits

Responsibilities

• Handle escalated and complex customer service issues, ensuring client satisfaction and adherence to SLAs.
• Track and report service performance, contributing to strategic financial results within their area.
• Identify work-related issues, investigate causes using available methods or resources, and develop and suggest alternative solutions for continuous improvement.
• Assist in the d...