Procurement Associate

Essential Job Functions:

• Process support requests including acknowledging cases/issues, addressing level 1 requests (i.e., logins, sourcelists).
• Provide general help support for access issues (user and supplier), non-integrated user issues, supplier issues and catalog issues (product availability and pricing).
• Assist with content/catalog on-boarding process including administrative functions associated with new catalog builds.
• Participate in supplier on-boarding calls to document diligence information.
• Schedule onsite and web conference trainings for suppliers and end-users.
• Assist with content maintenance process including processing supplier product and pricing updates.
• Create documentation as needed for training manuals and department processes
• Undertake special projects as required (data clean-up, user clean-up, migration, updates)