Procurement Team Lead
Company 81 - Manulife Data Services Inc.Job Description
The Procurement Team Lead role offers an opportunity to lead a high-impact operations team that enables business continuity, strong supplier governance, and compliant procurement practices. In this role, you will directly contribute to our mission by ensuring stable, high-quality procurement services that support our global business partners. You will gain meaningful people leadership experience, ownership of operational performance, and the chance to drive continuous improvement across critical procurement processes. This role provides exposure to senior stakeholders and the opportunity to shape how procurement operations evolve and scale.
Position Responsibilities:
Lead day-to-day Procurement Operations support, ensuring effective workload distribution and consistent service delivery.
Own end-to-end SLA performance, including response times, resolution quality, backlog management, and productivity metrics.
Act as the primary esc...
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