Product Design Lead - Global Payments

Why does this role exist?

Product design is a competitive weapon.

In ramps and crypto payments, users increasingly choose based on speed, clarity, trust, and perceived reliability, not just price. In partner environments where multiple ramp providers sit side by side, design quality directly influences conversion, drop off, and preference.

This role exists to turn UIUX into a measurable growth lever for Banxa and OSL Pay. Not to “make things look better”, but to systematically improve conversion, trust, and partner preference through superior product experience.

Initially, the focus is on Banxa and OSL Pay ramps, shaping how users experience:

• Onboarding and KYC flows
• Payment method selection and friction
• Pricing and fee transparency
• Error handling, retries, and edge cases
• Trust signals, brand credibility, and reassurance moments

Over...