Product Designer – New User Experience (Fintech / Payments)

Many people around the world struggle the first time they send money across borders. They face complex steps, unclear fees, and unfamiliar flows. This role focuses on helping those first‑time users complete their initial transfer confidently, without feeling overwhelmed or misled.

The designer in this role will shape how people onboard, set up recipients, choose funding methods, and complete their first transaction. The work is user‑centric, data‑informed, and grounded in the realities of global payments.

What This Role Involves:

• Owning the end‑to‑end design of key entry points and conversion journeys for new users.

• Working closely with product managers, engineers, and content designers to deliver clear, trustworthy experiences.

• Running experiments and prototypes quickly, using real user behaviour rather than assumptions.

• Exploring how AI can assist users in complex flows, for example, helping them understand f...