Job Description
Simpaisa is looking for a Product Integration Support Specialist who will support merchants through their Simpaisa integration journey — from initial setup to post-launch operations. You'll assist with API guidance, troubleshoot technical issues, and ensure smooth go-lives. This hybrid technical-operations role is ideal for those eager to grow their API knowledge and project coordination skills.
Responsibilities
Merchant Integration Support (Pay-in & Payout): Guide merchants through integration setup, including sandbox access, test credentials, and Simpaisa Portal configuration for Pay-in and Payout products.
Technical Troubleshooting: Address common integration issues such as callback failures, parameter mismatches, or incorrect environment setup; respond to basic API-related queries.
Issue Tracking & Escalation: Monitor and track open technical issues throughout the integration lifecycle, escalating complex problems to relevant teams when necessary. ...
Apply for this Job
Submit your application for the Product Integration Support Specialist position at Simpaisa.
Apply Now Save for Later