Product Manager - Customer Service Ticketing System

The Rhenus Group is one of the leading logistics service providers operating worldwide. We offer tailor-made solutions along the entire supply chain for companies from a wide diversity of industries. From multimodal transports to perfect warehousing, from smooth customs clearance to innovative value-added services: We always keep our pulse on the times and are at our customers' side.

What you can expect:

To strengthen our international customer service team, we are looking for an experienced Product Manager (m/f/d) with a holistic approach to implementing and optimizing our Microsoft Dynamics ticketing system across Europe.

In this key role, you will be responsible for the strategic development, operational management, and continuous optimization of the system. You will ensure that system configuration, processes, integrations, and vendor performance are aligned with business requirements. In close collaboration with internal stakeh...