Product Manager, Fraud (PM / Senior / Lead)

The Role We're hiring a Product Manager to lead our Fraud squad. This isn't a “lock everything down and hope for the best” kind of role. Our mission is to build the most trusted and safest financial institution in Canada — while delivering the best customer experience. That means you won't just be stopping bad actors; you'll be designing intelligent systems that protect millions of customers without them ever feeling the friction.

You’ll own the product strategy for how Neo detects, prevents, and responds to fraud across every product surface — credit, banking, transfers, and whatever we launch next. The work is deeply technical: you'll partner with fraud strategists, data scientists, and engineers to build and tune rule engines, define experimentation frameworks with proper control groups, and make data‑driven decisions on large, messy datasets where the signal‑to‑noise ratio is brutal. If you've ever optimized a logistics network, tuned a marketplace matching algorithm, or i...