Product Manager

Our client, a leading global insurance provider is seeking a Director-level Product Manager to spearhead the development and implementation of targeted digital service capabilities within a centralized platform operating across Asia and Africa. This position is vital for advancing customer-focused, scalable, and standardized service experiences in diverse markets.

Key Responsibilities:

• Product Leadership: Develop and oversee the product vision and roadmap for service activities, ensuring alignment with strategic goals, customer insights, and market analysis. Manage the complete delivery of service experiences, guaranteeing measurable business outcomes.

• Roadmap Prioritization: Establish and prioritize the capability roadmap based on business impact, customer feedback, and market development.

• Customer-Centric Design: Ensure that service e...