Product Manager (Retail)

About the Role We are seeking an experienced Product Manager to take ownership of our retail product portfolio, driving product strategy, development, commercialization, and go-to-market execution. The role focuses on residential fibre and digital products, ensuring strong customer growth, retention, and profitability. Key Responsibilities Develop and manage the retail product roadmap. Lead the full product lifecycle from concept through launch and optimization. Conduct market research and competitor analysis to identify growth opportunities. Define pricing, packaging, promotions, and commercial strategies. Build business cases and manage product profitability (P&L). Drive go-to-market initiatives across digital and commercial channels. Collaborate with technology, operations, marketing, finance, and sales teams. Monitor product performance and use data-driven insights to improve customer experience and business outcomes. Manage customer retention, loyalty, and digital engagement initi...