Product Operations Specialist — Incident & Process Optimization

Mastercard is hiring an Associate Specialist in Product Operations in Mexico City to manage global transaction operations. You will lead incident management, conduct troubleshooting, and drive process optimization.

The successful candidate will have over 4 years of experience, strong analytical skills, and proficiency in tools like Grafana and Splunk. A Bachelor’s degree is required, along with the ability to collaborate cross-functionally.