Product Owner - Digital Knowledge - 12 month FTC

Product Owner – Digital Knowledge – 12 month FTC

Join to apply for the Product Owner – Digital Knowledge – 12 month FTC role at Sky .

We believe in better. And we make it happen. Better content, better products, and better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

What You’ll Do

• Own the Digital Knowledge Product Vision – define and deliver a strategy that optimises the knowledge base to improve customer experience (CX) and increase containment rates.
• Review and experiment – continuously assess knowledge content across markets, running data‑driven experiments to enhance usability, accuracy, and effectiveness.
• Define and impleme...