Product Owner - Operational Change (Customer Services)

We are seeking a dynamic and experienced Product Owner to join our Operational and Regulatory Change team in Manchester, United Kingdom.

As a Product Owner you will be accountable for managing and optimising the change backlog in order to enhance the value of the change to the organisation.

The successful candidate will be responsible for maximising the value of the Customer Services changes delivered across the business.

What does the job involve?

• Managing and prioritising Customer Services changes
• Ensuring the scope of delivery teams is clearly understood
• Representing the voice of the stakeholder/customer throughout the change delivery process 
• Develop a good understanding and appreciation of key business goals and strategies and specifically those which align to the Director of Customer Services
• Lead triage sessions to review, discuss and understand change requests that hav...