Product Project Manager Voicebot, Copilot (Islas Baleares)

En Ioon estamos convencidos de que la tecnología será el eje de la transformación de nuestras vidas,
¿Te animas a ser parte de esta revolución?

Te proponemos esta posición por si te quieres sumar a un nuevo reto competente.

Product Project Manager Voicebot, Copilot & Speech Analytics.

Requisitos

• 5+ years of experience in product, AI, or technology project delivery.
• Experience in voice, contact center, or AI-driven solutions (preferred).
• Experience in global / multi-country environments.
• Strong understanding of business case development and KPI tracking.
• Experience in delivery management and backlog coordination.
• Languages: English: fluent (required) - Spanish: fluent (required) - Portuguese: nice to have.

Definition & Planning

• Structure initiatives and define use cases (automation, agent assist, analytics).
• Prioritize based on business impact and technical fea...