Product Research Associate

Job Description
We’re seeking a Product Research Associate to support in-app survey operations, social listening, and AI-enabled workflows across the Community Voice team.
This role is highly operational and best suited for someone who is organized, detail-oriented, proactive, and collaborative, with a strong interest in research and data.

Key Responsibilities:
In-App Survey Operations:

- Support end-to-end execution of in-app surveys (setup, launch, monitoring)
- Program surveys ensuring logic, targeting, and functionality are accurate
- Track survey launches and provide status updates to stakeholders
- Review, clean, and code large open-ended response datasets
- Conduct data quality checks to ensure accuracy and completeness
- Maintain survey files, repositories, and documentation
- Support recurring workflows and identify opportunities to improve processes using AI tools
- Assist in analyzing feedback (identify themes, extract verbatim...