Product Specialist for Telecom OSS Data Mediation (EXFO Context, Pronto)

Overview

Role: Product Specialist for Telecom OSS Data Mediation (EXFO Context, Pronto)

Location: Helsinki, Finland

Employment type: Full-time

Experience: 6+yrs

Responsibilities

• Define and maintain the functional roadmap for the Data Mediation platform based on business needs (impact analysis, SLA reporting, change planning)
• Ensure semantic consistency across resource, service, and customer entities; manage versioning and lineage.
• Design and validate SPARQL queries for dependency mapping (NE → Service → Customer) and service impact assessments.
• Coordinate integrations with upstream OSS/BSS systems (Inventories, CRMs) and downstream consumers (Assurance, Change Management, BI).
• Ensure APIs and query endpoints meet performance and security standards.
• Act as the primary liaison for Network Planning, Service Assurance, Customer Care, and Data Governance teams.

Experience & S...