Product Specialist

Job Description:

We are looking for a proactive and detail-oriented Product Specialist to research and analyze new products, emerging technologies, and industry trends in the cable and internet sector. The role focuses on identifying innovative solutions that enhance service quality, customer experience, and operational standards while keeping our business competitive and aligned with industry best practices.

Key Responsibilities:

• Conduct technical research to assess electronic equipment and devices for cable and internet operations.
• Collaborate with supervisors and teams to collect relevant study data.
• Test and evaluate CATV and internet equipment performance.
• Prepare evaluation reports and recommend improvements.
• Develop and assess technical training programs for staff.
• Troubleshoot product issues and enhance performance.
• Analyze competitor products and market trends.
• Implement improvements fo...