Job Description
Title: Product Specialist - LATAM RemoteWe are currently looking for a Product Specialist to join our Product team and assist in maintaining and driving engagement of our successful SaaS.The app is built with a Ruby on Rails backend and a React front end and hosted on Heroku.You might be a good match if you are great with technology, very sharp, and very organized.
**Position Responsibilities**- Product QA testing- Assist with writing PRDs (Product Requirement Documents)- Low-code and no-code workflow development using tools like n8n and Zapier- Report development with SQL- Assist with help article development and refinement with a focus on optimizing our Customer Support AI chatbot responses**Qualifications**You align with our core values:- Service the customer above all else- Do the right thing - even when it hurts- Hungry for achievement- Coachable team player- Innovative problem solver**Role-based qualifications**:- Strong written and verbal skills in English- Great a learni...
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