Product Sppt Tech Advisor 2

**Job Overview**
This is staff position within the Data Management Group providing support of customer EDI and flat file data processing functions. This position involves monitoring data processing systems, EDI transaction flow, and providing error resolution. This position is also responsible for maintaining a library of data processing standards and procedure manuals.

**Essential Functions**
• Monitor EDI data processing workflow
• Responds to inquiries regarding the status of data
• Manages data transmission processes
• Collaborate with Customer Support and Implementation teams on issues relating to customer data
• Work with trading partners to resolve technical issues associated with EDI transaction sets and file layouts.
• Back-out and re-process customer data
• Support customer requests for customizations of EDI data processing and data mapping
• Maintains documentation associated with all facets of the position