Product support engineer

Job Title: Java Production Support Engineer Location: Mexico About the Company: A global technology firm specializing in AI, analytics, app development, cloud, commerce, CX, data, Dev Ops, Io T, mobile, quality engineering, and UX. The company serves sectors such as BFSI, healthcare, and life sciences, focusing on solving complex technology problems and continuous improvement. The firm is backed by major investment groups and has a global presence. Job Summary: Analyst/Associate role within the Technology Division's Run-The-Bank production management organization. This is a specialist role in the production management function for technologies and systems that support the firm's various business functions. Top Skills Required: Java, SQL, Unix Responsibilities: Work actively with team members to analyze and resolve application issues. Identify defects, discrepancies, and trends through code debugging or log analysis. Manage incidents and effectively communicate with users, application o...