Product Support Engineer

Product Support Engineer

Location: Poole, UK
Department: Engineering

We’re looking for a Product Support Engineer to join a growing engineering team supporting products throughout their lifecycle. This role is ideal for someone with a strong background in product support, design, manufacturing, or production engineering who enjoys solving technical problems and working across multiple teams.

Key responsibilities include providing technical support to stakeholders, producing engineering support documentation, supporting change requests and helpdesk queries, carrying out investigations and analysis, and driving process improvements through greater efficiency and standardisation.

You’ll need a degree in Electrical or Mechanical Engineering (or equivalent experience), at least 5 years’ experience in a relevant engineering environment, and strong communication, organisational, and problem-solving skills. Experience with CAD and software such as SolidWorks, CRE...