Product Support Representative III

Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Education Desired
Bachelor of Commerce/Business
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you~ Are you FIS?
Role location~ Hybrid (three days in-office, two days virtual)
About The Role
As a Product Support Representative, you will work with FIS clients to provide in-depth product support. You will take incoming inquiries to resolve customer concerns raised during installation, operation, maintenance or product application.
What You Will Be Doing
Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment
Provide in-depth product support and re...