Product Support Specialist

Appointedd

Full Time Edinburgh, Scotland Computer Occupations

Posted:

June 06, 2026

Location:

Edinburgh, Scotland, United Kingdom

Job Description

Job title
Product Support Specialist
Location
Remote
Department
Customer Operations
Reports to
Head of Commercial Operations 


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Apply NowSave for LaterJob Overview
                    Job Type:
                    Full Time
                

                    Location:
                    Edinburgh, United Kingdom
                

                    Posted:
                    June 06, 2026
                

                    Deadline:
                    July 16, 2026
                
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Job description
A Product Support Specialist is someone who is passionate about delivering outstanding day-to-day product support to our clients. Working closely with our Client Success Managers, you will be a key resource in helping clients get the most out of our platform, resolving issues quickly and efficiently, and ensuring a consistently excellent experience.
Responsibilities

Job title Product Support Specialist
Location Remote
Department Customer Operations
Reports to Head of Commercial Operations

Job description
A Product Support Specialist is someone who is passionate about delivering outstanding day-to-day product support to our clients. Working closely with our Client Success Managers, you will be a key resource in helping clients get the most out of our platform, resolving issues quickly and efficiently, and ensuring a consistently excellent experience.
Responsibilities