Product Support Specialist

PhilChamp

Full-time General Santos City, Region XII Computer Occupations

Posted:

June 07, 2026

Location:

General Santos City, Region XII, Philippines

Job Description

Pre-sale product inspection and testing.
Pre-sale product assembly, as needed.
Manage and implement on-site installation, repair, maintenance, and test tasks.
Ensure proper turnover of product.
Facilitate technical training for handlers of product to ensure proper use or application.
Provide service and customer support during field visits or dispatches.
Diagnosing possible technical problems, determining and implementing proper solutions.
Comprehend customer requirements and make appropriate recommendations.
Build positive relationships with customers.
Produce timely and detailed service reports, continuous monitoring data and analysis, and other technical documents.
Cooperate and communicate with other teams (e.g. sales, technical) and ensure smooth coordination.
Give applicable technical product analysis, forecasting, and advice to Supply Chain Management.
 Requirements and Qua...
                

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Job Overview

Job Type: Full-time

Location: General Santos City, Philippines

Posted: June 07, 2026

Deadline: July 17, 2026