Product Support Specialist (SaaS) - LATAM

Product Support Specialist (SaaS)

Location: Fully Remote - LATAM
Salary: up to $1k per month DOE, plus monthly performance bonus 
Product Focus: AI-First Recruitment Technology

At Talkpush, we build technology that helps people get hired faster and more fairly. Product Support plays a key role in making that experience seamless for our customers.

We’re looking for a Product Support specialist  who enjoys solving problems, communicating clearly, and taking ownership from first message to final resolution. This is a hands-on, customer-facing role in a fast-moving SaaS environment, not scripted support.

The Role

As our Product Support Specialist , you’ll be the first point of contact when customers need help using Talkpush or report something that doesn’t look right. You’ll support users via chat, video, and email, troubleshoot ...