Am
Posted:
March 03, 2026
Location:
Kuala Lumpur, Kuala Lumpur, Malaysia
Job Description
- Monitor and manage day-to-day service operations to ensure the smooth functioning of systems and processes
- Coordinate with internal teams and external vendors to manage service requests, incidents, and problems, ensuring adherence to SLAs
- Analyze operational data to identify trends, bottlenecks, and areas for improvement in service processes
- Develop and maintain operational procedures to enhance efficiency and minimize service disruptions
- Collaborate with technical teams to address product-related service issues and recommend improvements
- Conduct root cause analysis for recurring incidents and work with problem management or expert service improvement teams to implement solutions
- Ensure documentation is up to date for all operational processes, incidents, and service management workflows
- Proactively identify opportunities for automation and process optimization to reduce manual intervention and increase operation...
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Submit your application for the Production Engineer position at Amaris Consulting.
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Job Type:
Full-time
Location:
Kuala Lumpur, Malaysia
Posted:
March 03, 2026
Deadline:
April 12, 2026