Production Planner/CX

**Key Responsibilities:**

1. **Order Processing:**

2. Accurately process customer orders and verify product specifications, pricing, and delivery timelines.
3. Coordinate with production teams to ensure timely fulfillment and resolve bottlenecks in the process.

4. **Shipment Coordination:**

5. Address shipment delays and proactively update customers on delivery statuses.
6. Schedule shipments and track delivery progress while ensuring proper documentation for domestic orders.

7. **Payment Tracking:**

8. Monitor payment statuses, follow up on outstanding balances, and resolve payment discrepancies in collaboration with the finance team.

9. **Production Planning:**

10. Develop and maintain production schedules that align with customer demands and inventory levels.
11. Monitor production progress, prioritize tasks, and optimize resource allocation to meet deadlines.

12. **Customer Communication:...