Production support analyst

Role Overview: We are looking for a Fixed Income & Rates Technology Specialist to work at the heart of the trading floor, partnering closely with traders and business users to ensure the stability, performance, and continuous improvement of mission-critical trading platforms.
This role combines Production Support , QA Testing , and L2 Engineering , offering strong exposure to Front Office environments and complex Fixed Income products. You will primarily support platforms during LATAM trading hours , while also contributing to testing, engineering, and platform enhancements outside peak support windows.
What You’ll Be Doing: Production Support (Front Office Focus) Provide hands-on support for Fixed Income trading activities, including Bonds, Swaps, and Inflation-linked instruments. Act as the primary point of contact for traders and business users, owning incidents from triage to resolution.
Perform rapid impact analysis during live trading and drive ...