Production Support Analyst

Since 1995, Red Oak Technologies has been a trusted partner in the tech industry, delivering innovative talent solutions that drive progress. We specialize in quickly acquiring and efficiently matching top-tier professional talent with clients in immediate need of highly skilled contract, permanent or project management based resources.
Applications Production Support Analyst
Singapore
5 days onsite, Tier 2 and Tier3
Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role.
Proficiency in Japanese language is a must
Coding knowledge in Java and familiarity with related frameworks.
Experience with SQL and leveraging databases for data analysis.
Experience in ITIL practices, including incident, problem, and change management.
Experience with monitoring tools (e.g., Splunk) and similar observability platforms.
Willingness to participate in on-call rotations and provide weekend coverage as ...