Production Support Analyst

Position: . Production Support Analyst
Experience: 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 
Must: Proficiency in Japanese language
Skills needed : Artificial Intelligence, Cassandra, Core Java, Full Stack-Java,Machine Learning, MySQL, Oracle, PL/SQLSplunk, Unix Shell scripting, Unix/Bash
Role Overview
Key Responsibilities 

Minimum 5 years of experience in a related software engineering job experience, or tier 2+ customer or application support role. 

Proficiency in Japanese language is a must

Coding knowledge in Java and familiarity with related frameworks. 

Experience with SQL and leveraging databases for data analysis.

Experience in ITIL practices, including incident, problem, and change management. 

Experience with monitoring tools (e.g., Splunk) and similar observability platforms. 

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