Production Support Cloud Engineer

Khonology is a digital services company focused on software development, Application Support, data analytics and engineering.
We are looking for two Production Support Cloud Engineers to ensure the stability, performance, and operational continuity of a platform and its hosted workloads during the November – January period, coinciding with the year-end change freeze and early-year restart window.
The platform is an internal developer platform designed to accelerate secure, compliant, and scalable application delivery on AWS. It provides teams with self-service onboarding, reusable golden paths, runtime patterns, and built-in FinOps and observability guardrails.
Key Responsibilities
Provide L2/L3 production support for platform components running on Amazon EKS, RDS, Lambda, S3, and CloudFlare.
Monitor workloads, troubleshoot incidents, and coordinate resolution with platform and development teams.
Manage and triage service requests, incident queues, and change controls...