Professional Services Consultant

FreeBalance is looking for Professional Services Consultants to join its team in Ottawa, Ontario, Canada. FreeBalance Professional Services Consultants work with customers to help implement and support. FreeBalance solutions for Public Financial Management (PFM). Professional Services Consultants must be able to effectively transfer knowledge and train government users on good practices and the functional and technical aspects of the FreeBalance Accountability Suite.

Main responsibilities

Implementation and deployment of FreeBalance solutions following the company’s ISO 9001:2015 certified implementation methodology.

Manage customer expectations and advocate FreeBalance values and good practices.

Conduct detailed business requirements review with customers and prepare storyboards for approval and sign-off.

Configure and demonstrate FreeBalance software to help demonstrate the mapping between the process to the solution.

Develop acc...