Professional Services Operations Specialist

Elevate business operations as a Professional Services Operations Specialist. Manage financial performance and enhance operational efficiency in a hybrid environment.
This role is essential for ensuring financial discipline and operational clarity. You will work closely with leadership in Services, Finance, and Sales to deliver vital insights into billing processes, resource utilization, and forecasting accuracy. This position is ideal for detail-oriented professionals with a strong analytical background in services operations.
Key Responsibilities:
• Oversee operational compliance of customer contracts and SOWs
• Monitor billable utilization and analyze performance trends
• Develop insights for revenue and capacity forecasts
• Manage project setup and billing milestone standards
• Track and report on workload metrics
Requirements:
• 5-8 years in operations, financial operations, or related fields
• Strong knowledge of professional services billing and for...