Program Manager, AMZL

We are looking for a program managers who are responsible for improving delivery quality by proposing scalable improvement measures through complex and large-scale data analysis and close collaboration with operations.
We are leading Amazon's last-mile delivery quality improvement activities. As an example, on-time delivery success rate and redelivery rate are important indicator. As new initiatives are launched and new delivery stations are being established every day, in order to proceed with improvement activities for delivery stations all over Japan, we place the utmost importance on appropriate prioritization and data-driven decision-making after considering issues specific to the site and the impact on the overall business.

The mission of this position is to establish operational excellence and improve quality indicators in the assigned regions of responsibility. A state where everyone can take standard work as a matter of course leads to the highest quality. Achievi...