Program Manager for Patient Support Services

Enhance patient access to healthcare with Celltrion Group as a Patient Support Program Manager in Vancouver, British Columbia. Lead the operational management and oversee program efficiencies with a focus on patient care.
This full-time role, reporting to the Celltrion PSP Lead, involves managing daily operations of patient support programs in Western Canada. Collaborating effectively with internal and external partners, you'll drive quality improvements, oversee budgets, and ensure the effective implementation of program changes to meet patient needs.
Key Responsibilities:
• Oversee day-to-day patient support program operations
• Manage and monitor program costs for ROI maximization
• Collect and analyze feedback from stakeholders
• Conduct performance assessments with PSP provider
• Train PSP field staff on program offerings
Requirements:
• 5+ years of patient support program experience
• Familiarity with market access and reimbursement practices
• Hi...