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Program Manager (Interview Delivery) (Mexico)

Karat
Full-time Mexico City, Mexico City Operations Specialties Managers
Posted:
March 03, 2026
Location:
Mexico City, Mexico City, Mexico

Job Description

What you will do

As a Program Manager for the Interview Delivery team at Karat, you will play a critical role in driving efficiency, scalability, and operational excellence across Karat’s services. You’ll support cross-functional initiatives, track and report on key operational metrics, and help design systems that improve the quality and consistency of our delivery.

  • Identify strategic operational solutions and drive execution by coordinating cross-functional initiatives that improve metrics like the interviewer acquisition funnel, scheduling efficiency, and interview quality.

  • Partner with teams across Interview Delivery, Client Success, Product, and Engineering to design and implement efficient key operational workflows.

  • Define and evolve KPIs and dashboards to monitor performance, highlight emerging trends, and enable proactive data-driven improvements across operations .

  • Identify process bottlenecks and recommend scalable improve...

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    Job Overview

    Job Type: Full-time
    Location: Mexico City, Mexico
    Posted: March 03, 2026
    Deadline: April 12, 2026