Program Manager - Italian speaker (B2+), AMXL - 3P Carrier Team

Description
Join our 3P Carrier Team and play a pivotal role in transforming the way we operate with third-party carriers in EU AMXL (Amazon XL). In this position, you'll experience the unique opportunity to work both internally and externally, owning the full customer experience including scheduled delivery at checkout and services. You'll be responsible for the direct execution and performance of a specific section of Amazon's network, working closely with leadership teams within our carrier partners to drive meaningful improvements.

This role offers a rare blend of operational management and strategic innovation. You'll develop external partners, analyze performance metrics, conduct business reviews, and lead targeted initiatives to enhance the efficiency of our heavy bulky delivery network. If you're passionate about improving customer experience, driving operational excellence, and transforming logistics processes through data-driven decision making, this position prov...