Program Manager

Program Manager page is loaded## Program Managerlocations: Penang, Malaysiatime type: Full timeposted on: Posted Todayjob requisition id: R ****Purpose Statement:****The Program Manager leads the tactical interface between the customer and various Plexus functional areas. This position is responsible for leading the Customer Focus Team (CFT) and managing the day-to-day customer relationship. In essence, be the “voice of Plexus” to the customer and the “voice of the customer” to Plexus.****Key Job Accountabilities:***** Engage and lead the Customer Focus Team(s), ensuring that the team(s) understand(s) the overall program contract(s) / goals, are performing consistently and are empowered to make decisions and solve problems as they arise.* Take the lead in engaging with Customer(s) in respect of delivery commitments, quarterly business reviews, site visits and negotiating PPV and NRE.* Lead systematic improvements in customer service and satisfaction in respect of the Plexus' 5E...