Program Manager, Operations Strategic Initiatives

Overview

The Program Manager, Operations Strategic Initiatives, reports to Global Operations Strategy & Program Management (SPMO). This role is specifically aligned to support strategic execution for Knowable Operations. The role leads complex, high-visibility initiatives, including AI-enabled transformation efforts currently in flight, and supports key senior stakeholders in Knowable Operations and the Knowable commercial business.


Operating in a matrixed environment with significant cross-functional interdependencies and partnering closely with the Vice-President Knowable Operations, this role is accountable for end-to-end program governance, risk management, stakeholder alignment, and benefits realization. The work requires independent judgment in ambiguous situations where delivery approaches may evolve as business and technology landscapes mature.


In addition, the role serves as a trusted partner to the Knowable leadership team, managing oper...